Refund policy

Returns

Our policy lasts 7 days. If 7 days have passed since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Shipping charges (if any) paid at the time of placing the order are not refundable. We reserve the right to deny a free return if a previous COD order has been canceled at the doorstep. 

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, we will issue a store credit for the value of items returned so that you can shop for anything else on our website. Shipping charges paid at the time of placing the order are not refundable.

 Late or missing refunds (if applicable)

If you haven’t received a refund even after 10 days of receiving the approval, please contact us at info@akaardecor.com

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same thing, send us an email at info@akaardecor.com and send your item to: Akaar Décor # 9a Gali No. 10, Madan Park, East Punjabi Bagh New Delhi, India, 110026

Shipping

To return your product, you should mail your product to AkaarDecor: 9a Gali No. 10, Madan Park, East Punjabi Bagh New Delhi, India, 110026. You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over Rs. 1000, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.